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INSURANCE
BROKERAGE
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Industry trends are changing the face of managing records within the
insurance brokerage.
- Large
mergers and acquisitions have created the need to integrate
disparate filing systems and to access records information across
multiple facilities and multiple cities.
- The
growth and globalization of the firm’s client base has increased
the number of offices in which records for a specific client are
housed and the prevalence of national account management.
- The
growth of the individual offices has increased the volume of paper
production and the need to implement standards in filing and
labeling, and the need to automate manual tasks.
- The
dramatic growth in paper output of organizations has generated a
large volume of archived records that are both difficult and costly
to manage and retrieve.
- Increased
losses to litigation has focused administrative staff on destroying
items in a timely manner.
- Increased
litigation has made it difficult to handle subpoena pulls.
Records
Associates addresses these needs with an integrated solution:
- Flexible configuration allows records to be classified in terms of
insured, coverage, policy, expiration, claim, DOL, etc.
- Bar code scanning automates check-in, check-out, and archiving.
- Internet-based creation requests collect important information
about new folders to be created directly from insurance execs.
- On-demand color coding speeds production of new folders.
- Internet tools allow staff to search and request records from
central file rooms and off-site archives.
- Active file tracking saves insurance staff time.
- Support for multiple offices on one shared system reduces cost.
- Software applies standards across all departments and offices.
- Firm-wide access to data enhances regional, national, or global
Account Management functions.
- Use of client/server databases, like SQL and Oracle, accommodate
larger capacities with fast response over wide areas.
- Powerful search tools allow all fields to be searched using
keywords and boolean logic.
Please
browse through our client stories for more
information.
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